Available Online Soon! To purchase documents from TIA's Knowledge Track™ Library call Daya Haddock at 303.951.4229 or use our online contact form.

Welcome to
Knowledge Track™

Welcome to Knowledge Track by TIA offering JD Edwards Documentation for your End Users

  • Is your Help Desk swamped with user calls?
  • Do your end users need job aids at their fingertips?
  • Do you have staff that could develop job aids and user materials?
  • Are you needing to improve the ROI for your ERP application?

Consider TIA’s Knowledge Track Library a generic library of ALL the JD Edwards / Oracle World end user work instructions (over 2000+) in Microsoft Word (.doc) and Adobe PDF (.pdf) documents!

  • You don’t need a 600-page User Guide – Buy only the Work Instructions you need for your end users!
  • You don’t need expensive system consultants – These MS Word files are easy for you to add your customizations!
  • Don’t force your staff to be Technical Writers, when they are NOT – Leverage TIA’s 15 years experience writing ERP documentation and don’t start with a blank sheet of paper!

Knowledge Track™ is a library of end user materials for all JD Edwards (Oracle) World end user instructions at your fingertips

TIA is a recognized leader in the design and development of custom documentation and training materials for Oracle-JD Edwards’ applications.  Since 1996, TIA has been customizing client documentation and training materials so that they reflect an organization’s specific Oracle-JD Edwards software configuration, screens, fields, and job tasks. TIA’s Knowledge Track™ library of more than 2000 work instructions, enables you to buy, customize, and deliver end user job aids in a quick and cost-efficient way.  You can buy work instructions for the following JD Edwards World modules:

See Some Examples of our Documents:

All Knowledge Track™ library documents are available in both Word and PDF format. Click on the thumbnails below to see a JPEG example:

  • Example Knowledge Track™ Documents

    AP/Accounts Payable - Enter Manual  Payment with voucher epm_wrld_create_an_equipment_master.jpg pdmd_wrld_set_up_the_shop_floor_calendar.jpg GL/General Accounting - Enter Basic Journal Entry